Privacy Policy for CREATIML

Effective Date: 20/03/2025

At CreatiML, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services. By accessing or using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

• Personal Information: This includes your name, email address, shipping address, billing information, and any other personal details you provide when creating an account, making a purchase, or contacting customer support.
• Usage Data: We collect information on how you access and use our website, such as your IP address, browser type, pages visited, and the time spent on those pages.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and store certain information to improve user experience.

2. How We Use Your Information

We use the information we collect in the following ways:

• To process your orders and provide the products or services you request.
• To communicate with you about your account, orders, and inquiries.
• To improve and personalize your experience on our website.
• To send marketing communications, including updates, promotions, and special offers, if you have opted in to receive such communications.
• To monitor and analyze usage of the website to improve our services.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with third-party service providers who assist us in running our business and providing services to you. These may include:

• Payment Processors: We may share your payment information with trusted third-party payment processors to process payments securely.
• Shipping and Fulfillment Partners: We share your shipping address and order details with shipping and fulfillment companies to deliver your products.
• Marketing and Analytics Services: We may use third-party tools and services (such as Google Analytics) to help us understand how visitors interact with our website.

These third-party service providers are only authorized to use your personal information as necessary to provide services on our behalf and are required to protect your data.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption (SSL) to secure sensitive information like payment details. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

• Access and Update Your Information: You have the right to access, correct, or delete your personal information at any time by logging into your account or contacting us directly.
• Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails from us, you can unsubscribe by clicking the “unsubscribe” link in the email or by contacting us.
• Cookies: You can choose to disable cookies through your browser settings, but this may affect your experience on our website.

6. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be reflected on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

CreatiML
Email: business@creatiml.uk
Phone: +447446426692