Effective Date: 20/03/2025

Welcome to CreatiML! By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully before using our platform.

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the website, services, and products provided by CreatiML (“we”, “our”, “us”). By using our website or placing an order, you agree to comply with and be bound by these Terms.

2. Account Registration

To access certain features of our website, you may need to create an account. By registering, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account and password, and you agree to notify us immediately of any unauthorized use of your account.

3. Orders and Payment

• Order Acceptance: All orders are subject to acceptance by CreatiML. We reserve the right to refuse or cancel an order for any reason, including product availability, errors in the pricing or description, or suspicion of fraudulent activity.
• Pricing and Payment: All prices on the website are listed in the appropriate currency and are subject to change without notice. You agree to pay all charges, taxes, and shipping fees associated with your order at the time of purchase. Payments are processed securely through third-party payment processors.

4. Product Customization

• Designs: Our platform allows you to create custom designs for print-on-demand products. You are solely responsible for the content and design you submit. By submitting your design, you confirm that you have the legal right to use any images, text, or other materials.
• Product Description: We take reasonable steps to ensure product descriptions, images, and specifications are accurate. However, we cannot guarantee that all products will match descriptions exactly due to the nature of customization and differences in monitor displays.

5. Shipping and Delivery

• Shipping Costs: Shipping fees are calculated at checkout and vary depending on the delivery address and selected shipping method.
• Delivery Time: Delivery times are estimated and depend on the product’s production and shipping process. We are not liable for delays caused by third-party carriers or events beyond our control.

6. Refunds and Cancellations

Our Refund Policy outlines the conditions under which you may request a refund or cancellation. By placing an order, you agree to the terms stated in the Refund Policy.

7. Intellectual Property

• Ownership: All content, trademarks, logos, and intellectual property on the website are owned by CreatiML or our licensors. You may not use, reproduce, or modify any of our intellectual property without explicit permission.
• User Content: By submitting any content, including designs, images, or text, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and reproduce such content solely for the purpose of fulfilling your order.

8. Privacy and Data Protection

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to the practices described in the Privacy Policy.

9. Limitation of Liability

To the fullest extent permitted by law, CreatiML shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website, products, or services.

10. Indemnification

You agree to indemnify and hold harmless CreatiML, its affiliates, employees, and agents from any claims, damages, losses, or expenses arising out of your use of our website, your violation of these Terms, or your violation of any rights of third parties.

11. Termination

We reserve the right to suspend or terminate your account and access to our services at any time if you violate these Terms. Upon termination, your right to access the website and use our services will cease immediately.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these Terms shall be resolved in the courts of the United Kingdom.

13. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be reflected on this page with an updated “Effective Date.” We encourage you to review these Terms periodically to stay informed about our policies.

14. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

CreatiML
Email: business@creatiml.uk
Phone: +447446426692